1. Payment Terms Hardware / Software Licensing and Labour

• COD Customers : Unless otherwise agreed, a deposit of 100% upfront will be required before any hardware / software components will be ordered.
• 30 Day Account holders, & Large Projects >R50,000,00 ,Unless otherwise agreed, a deposit of 50% upfront will be required before any hardware / software components will be ordered.
• Our standard payment terms for credit approved clients are 30 days upon the invoice date. Longer payment terms to be mutually agreed upon in advance. Non-credit approved clients will work on a COD (cash on delivery) basis.
• On any material and goods, orders in access of ten thousand rand (R 10 000.00) we may require progress invoicing. In the event where these items are required for assembly outside of the clients premises, then the client will need to free issue for this purpose
• On orders with a labor component where the duration will exceed one month, progress invoicing will be considered on a month end basis or as progress has taken place, this will be agreed upon with the client.

Taxes

• All prices are quoted Nett, Ex Works and subject to South African VAT and any other Duties at the prevailing rate.

Return of Goods or Cancellation of orders placed

• Goods delivered correctly as per clients order cannot be returned unless our supplier is willing to accept these goods back. Should there be a handling fee, it will be for the clients account.
• Our suppliers reserve the right and sole discretion not to accept any goods returned.
• Cancellation of Hardware materials ordered will be dependent on the supplier or manufacture to their sole desecration including the minimum cancellation charge of up 75%.
• Cancellation of orders, where work has begun in the procurement of equipment or the design or manufacture of equipment then a cancellation charge would apply of a minimum 15% of contract value.

Availability of Goods

• Ex-stock; subject to prior sale. Estimated standard lead time is 4 Weeks from date of confirmed order.
• Should you require your order sooner, we will endeavour to assist.
• Delivery time is indicative since we are required to follow Covid-19 precautions & instructions provided by the Authorities.
• As such we cannot guarantee on-time deliveries.

Delivery & Packaging of Materials

• Unless otherwise agreed,Customer to collect.
• Separate Delivery Fees will be calculated and applied to each quotation should it be require for us to deliver the items to site.
• Delivery dates are to be agreed with client and stated in the scope of work.
• Project Target & Completion dates are to be agreed with client and stated in the scope of work.

Limit of Contract

Our offer only includes such equipment, accessories and work as are specified and quoted on.

Consequential Damage

We will not be held liable for any claims for consequential loss or damage that may be sustained by you or for any claims made by any other person whatsoever with any contract made by us or the use of goods sold by us or whatsoever due to delay, defects.

Order Acceptance

No order will be processed without a valid purchase order or formal written consent & by issuing such consent you thereby agree to our terms and conditions as laid out in this document.

• Any order placed as a result of this tender will be subject to our written acceptance.

Ownership

The responsibility for loss or damage to any equipment delivered and accepted by client will become the client’s responsibility on delivery to site.

• The equipment offered in this tender will remain the property of our company until all amounts owing in terms of any contract have been paid in full.

2. Applicable Law

The law applicable to any contract resulting from our offer will be the South African Law.

Understanding of Tender

This tender/quotation is based on the information as gathered and supplied by you and our interpretation thereof.

• The Tender is based on the Scope of work document supplied by you, should this document not be available or supplied then the quotation should be considered as a budget quotation only.
• Any variations to the scope of work will require a new quotation.

Requirements (The following will be required from the client)

• Provision of all relevant technical information that may be required for the successful completion of this project.
• Approval of equipment specified and their suppliers before procurement.
• Approval of detailed design before development / construction commences.
• Technical assistance of at least one personnel member – this may not necessarily be full time.

References

• We have done similar work at other clients. References can be requested if necessary.

Technical Competency

• With years of experience in the field of industrial automation all our technical staff are competent in their line of work and have and will attend the necessary courses to keep them at the front line of technology. Whoever we appoint to this project will be competent for its execution.

Proposed Implementation

• Refer to scope of work document.
• To be agreed upon at acceptance.

Warranty

Unless otherwise stated shall be 12 months from Delivery, a conditional warranty is given on these products. Specific exceptions rendering the warranty void are: if repair is attempted by unauthorized persons or agents, or if the product has been used for purposes for which it was not intended and or subjected to abuse or wilful neglect. No liability can be accepted for loss of items and or component parts. It is expected that the user take sufficient precautions to safeguard all guaranteed items.

Guarantees

• Our company guarantees Quality of Workmanship.
• Our company guarantees that the work shall be performed and completed in accordance with accepted professional engineering standards.
• Our company guarantees that the work shall be performed and completed in accordance with applicable regulations.
• Our company guarantees that the work shall be performed and completed Safe for operation and maintainable.

We trust that we have interpreted your requirements correctly and this meets with your kind approval. Please feel free to contact us if you have any questions concerning this tender.

Assuring you of our best attention at all times.

Directors: BD Swindells, HA Duvenhage